Effective Date:

At Pranjal Service Centre, customer satisfaction is our top priority. We offer professional TV and home appliance repair services with a focus on quality and transparency. Please read our refund policy carefully.

1. Service-Based Refund Policy

Since we provide repair services, not physical products, refunds are applicable only in certain cases:

Eligible for Refund Policy:

If the issue persists after the repair and our technician is unable to resolve it after a second visit.
If we are unable to provide the service due to technical limitations or part unavailability.
If a payment was made in error or for services not rendered.

Not Eligible for Refund:

If the issue is resolved and the service was completed successfully.
If the device fails again due to a new or unrelated issue.
If the customer declines necessary repairs and still requests a refund.

2. Parts Replacement

Charges for spare parts are non-refundable once installed and used.
In case of a defective part, we offer a replacement under warranty, not a refund.

3. Refund Request Process

To request a refund:

Email us at [support@pranjalservicecentre.com] or call +91-09665877991.
Provide your invoice number, service date, and the reason for the request.
Refunds (if approved) will be processed within 7–10 business days via the original payment method.

4. Cancellation Policy

Cancellation is allowed before the technician arrives at your location.
A visit charge may be deducted if the technician has already inspected the appliance.

5. Contact Information

For any refund or cancellation queries:
📞 Customer Care: +91-09665877991
📧 Email: admin@pranjalservicecentre.com
🌐 Website: [www.pranjalservicecentre.com]

Let me know if you’d like it customized with your actual email, phone number, or additional terms like “No Questions Asked Refund within 24 hours” etc.