Privacy Policy

Pranjal Service Centre – Mumbai

At Pranjal Service Centre, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our service center in Mumbai.

1. Information We Collect

We may collect the following types of information: Privacy Policy

Personal Information: Name, phone number, email address, and physical address.
Device Information: Brand, model, serial number, and issues related to your TV.
Service Records: Repair history, service details, warranty claims.
Payment Information: Payment method, transaction details (we do not store credit/debit card details).
Communication: Any inquiries, feedback, or correspondence you have with us.

2. How We Use Your Information

We use your information to:

Provide repair and maintenance services.
Schedule appointments and pickups.
Communicate updates about your service.
Maintain service records for warranty and future support.
Improve our services and customer support.
Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only:

With trusted partners or technicians for service fulfillment.
With payment gateways or financial institutions for transaction processing.
If required by law, legal process, or government request.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no electronic transmission is 100% secure.

5. Your Rights

You may:

Request access to your personal data.
Ask for corrections or updates.
Request deletion of your data (subject to legal requirements).

To make such requests, contact us at:
📧 Email: info@pranjalservicecentre.com
📞 Phone: 09920087900

6. Cookies & Tracking

Our website may use cookies to enhance user experience, track website traffic, and improve functionality. You can disable cookies in your browser settings.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on our website with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact:

Pranjal Service Centre
Location: Office no 192 Fast floor, Raghuleela mall near Poisar bus depo s v road Kandivali w mumbai 400067
Phone: 09665877991
Email: info@pranjalservicecentre.com